Returns & Exchanges
We hope you are delighted with your Oliver Sweeney purchase, but if you need to make a return, we offer a straightforward process within 30 days of receipt. All items must be returned in their original, unworn condition with all security tags and packaging intact.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package the Items
Place the product in its original branded box and secure it inside a mailing bag to ensure it remains protected during transit.
Attach Your Label
Download and print your prepaid shipping label from the portal, then affix it clearly to the outside of your return parcel.
Drop Off and Track
Take your package to your nearest authorized drop-off point and retain your proof of postage until your refund has been fully processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing